![]() There is another specific MTP USB device driver that lets you connect Android to Windows. You find these drivers through Android’s official site to get the most updated version. If you don’t have the necessary drivers or have outdated drivers, file transfer may not work. Drivers make it possible for your computer to connect to an external device (like your Android). If you are using Windows and find Android File Transfer not working, you could try to update the device drivers. How to fix Android file transfer not working on Windows Update the required drivers To do this, you go into Android settings and click “About phone.” Then navigate to the ‘build number’ (it varies depending on the device), and tap the build number until you get a message that you are a developer! This is a setting that opens a developer mode to facilitate access to your Android. Sometimes the solution to the problem with transferring files between Android and Mac may be that you need to allow USB debugging. Locate Kies or Smart Switch app in settings > applications and select ‘Uninstall’. ![]() These apps can sometimes block connection in Android File Transfer, so you may be able to solve the problem by uninstalling them. If you have Samsung, your Android not connecting to Mac could be caused by Kies or Smart Switch, which are apps for managing files. Uninstall Samsung Kies or Smart Switch apps It’s worth testing if you want to make Android File Transfer work. Sometimes that reset can fix glitches in the software. That means you need to uninstall Android File Transfer on your Mac and then reinstall it. If these haven’t worked, and you’re still dealing with the Android File Transfer not working Mac users may want to re-installing the app. Reinstall the Android File Transfer app on Mac If you haven’t shut your Android or Mac off in a while, try this and open Android File Transfer to see if it works. Devices and computers need a rest and reset every now and then. Sometimes a hard shut down and restart can correct glitchy behavior. Still no luck? Maybe it’s time to try the old faithful reboot. Having the latest operating system is important for functionality of many apps. If there are updates, install them, and see if Android File Transfer starts working with updated software. Check your Android device and Mac for software updates you may need. A pop up should notify you that a USB cable is connected asking how you want to use it, and you should select the option “File transfers.” That could fix it! Update your software (macOS and Android)Īnother possible reason for Android File Transfer Mac not working could be that you need to update your software. Check file transfer settings on your device when you connect it to the Mac. If the USB cable is fine but you still get the no Android device found Mac message, then you should check your file transfer settings. Use the original USB cable that came with the Android device for best results, and if the cable is worn or any wires are exposed, replace it right away. ![]() Having the cable improperly connected or using the wrong cable can prevent the Android from making a connection with Mac. The first troubleshooting step for Android File Transfer not working is to check the USB cable connecting Android to Mac. Afterwards, restart your smartphone and try again.How to fix Android file transfer not working on Mac (This won't delete pictures, music or other media). Disconnect your smartphone from the computer and clear the cached data in the Media Storage system app on your device.If your smartphone has a memory card (SD card), turn off your phone, remove and reinsert the memory card and try to connect it to the computer again.Restart your smartphone and your computer.Don't use a USB hub or a USB extension cable. Try using a different USB port on your computer.Occasionally, Non-certified USB-cables or old USB-cables can only charge or transfer data, and can't do both. What if you don't see a connection notification? Mac computers don’t support MTP, which is the extension needed for file transfer between a computer and an Android device. If you are using a Mac, make sure that Xperia Companion for Mac OS is installed on your computer. If you have a Mac computer - Use Xperia Companion Drag down the status bar, and then tap next to the (USB icon). ![]()
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